Dog & Cat HospitalCalabasas

Care

Online Pharmacy

Prescription medications, preventives, and therapeutic diets delivered directly to your door — authorized by your veterinarian and shipped from a licensed pharmacy.

Running out of a flea preventive or a daily medication shouldn't mean a trip across town. Dog & Cat Hospital Calabasas offers a convenient online pharmacy that lets you order your pet's prescriptions and preventive products with home delivery — authorized directly by our veterinary team when an active patient-doctor relationship is in place. All orders are fulfilled through a licensed veterinary pharmacy, so you get the same medications and diets you'd receive in the clinic, without the scheduling conflicts.

What's Included

Our online pharmacy makes it easy to keep your pet stocked with the essentials:

  • Prescription medications — chronic disease medications, antibiotics, anti-inflammatories, seizure management, thyroid drugs, and more
  • Flea, tick, and heartworm preventives — the same prescription-strength products recommended at your pet's last visit
  • Prescription and therapeutic diets — renal, gastrointestinal, weight management, hydrolyzed-protein, and other veterinary formulas delivered to your door
  • Compounded medications — flavored or reformulated versions for pets that resist pills, when clinically appropriate
  • Refill management — set up auto-ship for maintenance medications so you never run short

Keep your pet's medications on schedule

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What to Expect

To use the online pharmacy, your pet must be an active patient with a current exam on file — a valid veterinarian-client-patient relationship (VCPR) is required by law before any prescription can be authorized. Once that's in place, you can request refills online and our team will review and authorize them, typically within one business day. New prescriptions and prescription diet orders follow the same authorization workflow. Delivery times vary by product and your location in the greater Calabasas area, but most standard orders arrive within a few business days. If a medication needs closer monitoring before a refill can be approved — certain thyroid, heart, or kidney medications, for example — the team will let you know and help you schedule a recheck if needed.

Why Our Team

Veterinarian-authorized only.

Every prescription filled through our pharmacy is reviewed and approved by a licensed veterinarian who knows your pet — not auto-approved based on past orders.

Licensed pharmacy fulfillment.

Orders go through a licensed veterinary pharmacy, ensuring medication quality, proper storage standards, and legitimate sourcing.

Chronic-condition continuity.

For pets on long-term medications, auto-ship means no missed doses and no emergency calls because a bottle ran out unexpectedly.

Therapeutic diets shipped to you.

The prescription foods that manage kidney disease, food allergies, and other conditions are available through the same platform as medications.

Frequently Asked Questions

1Can I get my pet's prescription filled through your online pharmacy without a recent exam?
A valid veterinarian-client-patient relationship (VCPR) — meaning your pet has had an exam with our practice within the past 12 months for most medications — is required by law before a prescription can be authorized. If your pet is overdue, scheduling a wellness visit is the first step.
2Is it safe to buy pet medications from an online pharmacy vs. the vet's office?
It is safe when the pharmacy is licensed and the prescription is authorized by your veterinarian. Our online pharmacy meets those standards. Purchasing from unauthorized online retailers that do not require a prescription introduces real risks of counterfeit, expired, or improperly stored medications.
3How do I request a refill through the online pharmacy?
Log in to the pharmacy portal linked from our website, search for your pet's medication, and submit a refill request. Our team reviews and authorizes refills — typically within one business day — and the order ships once approved.
4Can I get prescription cat food delivered?
Yes. Veterinary therapeutic diets — including renal, gastrointestinal, urinary, and hydrolyzed-protein formulas — are available through the pharmacy with authorization, just like prescription medications. Auto-ship is available for most diet orders.
5Why is my pet's heart medication refill requiring a recheck?
Certain medications — particularly cardiac drugs, thyroid medications, and some kidney-disease treatments — need periodic monitoring to confirm the dose is still appropriate as the condition evolves. A recheck protects your pet from being on an incorrect dose and ensures the prescription stays safe.
6Are the medications from the online pharmacy the same as what I get at the clinic?
Yes. Our online pharmacy uses a licensed veterinary pharmacy that sources the same FDA-approved medications stocked in clinics. You're not getting a generic substitute unless your veterinarian has specifically recommended one.
7How long does delivery take for pet prescriptions?
Most standard prescription orders arrive within two to five business days depending on the product and your location. Specialty or compounded medications may take longer. If your pet is running low, request the refill several days before the supply runs out.
8Can I set up auto-refills for my dog's monthly flea prevention?
Yes. Auto-ship is available for most preventives and many maintenance medications, and it ensures your pet's protection doesn't lapse between manual orders. You can adjust or pause delivery through the pharmacy portal at any time.

Keep your pet's medications on schedule

Ask our team about setting up online pharmacy access at your next visit — or contact us to get started if you're already an active patient.

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